Dear Mr. Hadley,
One of your employees, Jon, worked at our home for several hours over the past week. Jon's work ethic and demeanour are both exemplary. It is refreshing to observe an individual who will work hard, enthusiastically and who can figure out what to do next without someone standing over him. Jon had no indication that he must have felt hot, tired and frustrated. Rather he was consistently polite and well spoken. He is well aware of service to his customers. We appreciate the work that Jon did at our home and we highly recommend him.